Premium Dining Waitress in Kuwait City

Description:

We are seeing a talented and experienced European national Waitress to join our renowned hospitality team in Kuwait. The ideal candidate will bring a passion for culinary excellence and a commitment to delivering outstanding dining experiences.

Responsibilities:

• Welcoming Guests: Greet guests as their arrival and create a positive first impression of the restaurant.
• Seating Arrangements: Manage the seating chart and ensure guests are seated immediately and in accordance with their reservation or walk-in status.
• Reservations Management: Handle reservations, including taking calls, confirming them, and managing any changes or cancellations.
• Managing Wait Lists: If the restaurant is busy, manage the wait list effectively, providing accurate wait times to guests.
• Customer Service: Provide excellent customer service by addressing any guest inquiries or concerns and ensuring their comfort.
• Communication: Coordinate communication between the front of house and back of house staff, including informing servers about guest seating and special requests.
• Maintaining Cleanliness: Keep the entry and waiting area clean and organized.
• Menu Knowledge: Be knowledgeable about the menu, specials, and wine lists to answer any questions guests may have.
• Handling Payments: In some establishments, be involved in processing payments or handling checks when guests are ready to leave.
• Team Coordination: Work close with the management team and other front-of-house personnel to ensure smooth operations.
• Greeting Guests: Welcome guests as they are seated, introduction yourself, and present menus.
• Menu Knowledge: Have a through understanding of the menu, including ingredients, preparation methods, and wine pairs, to provide recommendations.
• Taking Orders: Accurately take food and beverage orders from guests, ensuring to clarify any special requests or dietary restrictions.
• Serving Food and Beverages: Serve food and drinks in a timely and professional manner, ensuring that all dishes meet the restaurant's high standards.
• Maintaining Table Settings: Ensure tables are properly set and maintained through the meal, including refilling water, clearing plates, and providing additional utensils or conditions as needed.
• Wine Service: Provide knowledgeable wine service, including recommending wines, opening and serving wine properly, and answering questions about the wine list.
• Handling Payments: Present the check at the appropriate time, process payments, and provide change or receipts as required.
• Customer Engagement: Check on guests during their meal to ensure they are satisfied and to address any concerns immediately.
• Collaboration: Work close with other restaurant staff, including the kitchen and bar staff, to ensure seamless service and communication.
• Adhering to Safety and Hygiene Standards: Follow all safety, cleanliness, and hygiene protocols to maintain a safe dining environment.
• Upselling: Encourage guests to try specials or additional items, contributing to the overall dining experience and restaurant revenue.

Requirements:

• Minimum 2 Years of Experience: Proven experience working as a waitress in a premium dining or luxury restaurant setting.
• Knowledge of Fine Dining Protocols: Familyarity with fine dining etiquette, including serving, table setting, and guest interaction.
• Strong Communication Skills: Fluent in English with excellent verbal and written communication skills.
• Problem-Solving Skills: Ability to handle guest complications and resolve issues immediately and professionally.
• Ability to work flexible hours, including events, weekends, and holidays as needed.
• Attention to Detail: Meticulous attention to detail in order accuracy, presentation, and cleanliness.

We offer:

• Salary: 1500 - 2050 per month in hand (net salary)
• Relocation support: Flight to Kuwait
• Decent and Reputable housing accommodation
• Company transport from accommodation to work and back.
• Daily Duty matches
• Provided Company Uniform (with laundry service)
• Annual bonus based on performance.
• Medical insurance
• Group Life and workmen's compensation insurance.
• Annual airfare to and back from home country
• 30 days paid annual leave.
• Other terms and conditions are as per the Kuwait State Labor Law.

Interview process:

• Introduction Call with ITAS recruiter
• Remote Video-Interview with the Client
• Offer & Contract

If you are successful through the interview process, we will require the following documents obtained and presented by you in order for us to provide your Work Visa in Kuwait

• Criminal record check (required for visa sponsorship)
• Medical check (required for visa sponsorship)